Shipping
Rates and Policies |
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Ordering
You can order from us 1 of
3 different ways.
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- Online (Preferred Method) - When you order from this site, your order is processed with 128
bit secure encryption. This option is the fastest way to receive your
items from us. Using any of the other methods below are slower
as we give preference to our online customers. There are many
more steps involved in sending out mail, phone, and fax orders to
our processing center so your order will be delayed.
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Mail
- Print our Mail/Fax form by clicking the
link at the top right of the page and mailing it to:
The
Country Shoppe
Attn:
Catalog Department
5818
Morris Road
Pittsville,
MD 21850-2155
Please
be advised that all check / money order sales can take 6 to 8 weeks
to process and deliver. Online sales are much quicker and are
the preferred method.
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- Fax - Print our Mail/Fax form by clicking the
link at the top right of the page and faxing it to 1-410-835-2692.
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Sales Tax
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All Maryland orders will be subject to a 6%
sales tax. This includes sample items.
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Delivery
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Normally we ship all our products by USPS Priority
Mail; except samples. In some instances,
we may choose to ship via UPS Ground or USPS Media Mail or USPS
First-Class. Method of these four types of shipment
is at our discretion.
Although we try our best to
get your packages to you, we are not responsible for any packages left at
your door. If you
opt for standard shipping without signature confirmation you authorize
your delivery person to leave the package at your door at your
risk. You must be present to sign for your package or you will have
to pick it up at the post office to sign for it. Any packages sent
back to us for failure to pick up at the post office can be resent at your
expense. All shipping charges are non-refundable.
We ship to all 50 US States, all FPO/APO
addresses, and to all Canadian territories. We unfortunately DO
NOT ship outside of North America.
All Canadian shipments are shipped using
United States Priority Mail service. Please be aware that
Canadian Shipments may be responsible for brokerage fees, taxes and duties
upon arrival of your shipment.
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Shipping Rates
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U.S./FPO/APO* Rates
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Standard Shipping
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Signature Confirmation
Shipping
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Sample Orders
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$ 0.00
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All orders from $0.01-$10.00
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$ 5.95
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$ 7.95
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All orders from $10.01-$50.00
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$ 6.95
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$ 8.95
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All orders from $50.01-$100.00
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$ 11.95
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$ 13.95
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All orders from $100.01-$120.00
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$ 16.95
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$ 18.95
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All orders from $120.01-$150.00
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$ 21.95
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$ 23.95
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All
orders from $150.01-$170.00
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$
26.95
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All
orders from $170.01-$200.00
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$
28.95
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All
orders from $200.01-$220.00
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$
33.95
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All
orders from $220.01-$250.00
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$
38.95
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All
orders from $250.01 on UP
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$
41.95
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Note: Signature confirmation not available on FPO/APO
shipments.
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Canadian Rates
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All orders from $0.00-$10.00
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$ 20.00 USD
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All orders from $10.01-$55.00
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$ 30.00 USD
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All orders from $55.01-$100.00
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$ 40.00 USD
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All orders from $100.01-$120.00
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$ 50.00 USD
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All orders from $120.01 on UP
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$ 80.00 USD
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Return Policy
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Any opened or damaged item(s) may NOT be
returned. Any of our samples,
clearance, or gourmet items also cannot be returned.
If an item is unopened and/or undamaged, it
may be returned within 30 days from the ship date on your package,
minus any shipping and handling charges and restocking fees.
All shipping and handling charges are NON-REFUNDABLE.
All restocking fees are NON-REFUNDABLE.
Please be
aware, if any item is returned to us with its original packaging opened,
or past our 30 day return policy, you authorize us to recharge your credit
card the shipping costs to send the item back to you.
Please contact us first before returning any
item(s) so that the process goes quicker, by clicking here. |
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Order Cancellation Policy
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Normally all products we display on our
website are in stock at the time of ordering, however backorders can occur.
At any time after placing an order you have the right to cancel the order
until shipment occurs, however if an order is cancelled you may be subject
to restocking fees.
All of our products are ordered directly
from their respective manufacturers who may also have backorders of your
items as well. If this occurs, we will give you the option to cancel
your order without subjecting you any restocking fees.
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Restocking Fees
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Any cancelled or returned orders are subject to a 20%
restocking fee. This covers the fees we incur to send
your items back to the manufacturer. This fee is not-refundable
and you authorize us to deduct it from your credit, should you cancel or return your
order. If your order hasn't been charged yet, but has been ordered,
you authorize us to charge you the restocking fee to your credit card
should you cancel your order.
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Clearance Items Policy
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Occasionally we have items that we may need to
clearance from our physical stores or website. Any items we sell on
clearance will be NON-REFUNDABLE.
All of our clearance items are sold "as-is".
The items will be unopened and not damaged in anyway unless it is
described as such in the description.
The inventory numbers we show are
approximate. We may or may not have all the rolls displayed.
Clearance items are available for purchase ONLINE
ONLY. No mail or fax orders will be accepted for our
clearance items.
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Privacy Policy
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We at The Country Shoppe will not sell,
distribute, or display your private information in anyway. All
information, including your email address, collected in our checkout
process will not be used for any type of mailing list. We will not
share your personal information with any third party.
We do NOT solicit
spam!
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Declined Order Policy
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If an order is declined from us, an email will
be sent stating that the order was declined. If this occurs, the
order in question will have to be reordered from our 128-bit secure
website. All
items ordered will be placed back in inventory until items are reordered.
At no time will we ask for nor will we
accept credit cards via email. This is for the protection of all of
our customers.
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All
information above is valid as of 01/28/2013.
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